PRIVACY POLICY

We care about your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or place an order.

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What We Collect​

We may collect the following personal data:

• Your name and contact details

• Delivery and billing information

• Details of your purchases

• Communication with us (e.g., emails or messages)

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Why We Collect It​

We use your data to:

• Process and deliver your orders

• Contact you about your purchase

• Improve our services

• Meet legal obligations

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Legal Basis​

We only process your data when we have a legal reason—such as fulfilling a contract, complying with law, or with your consent.

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Sharing Your Data​

We only share your data with trusted partners (e.g., couriers, payment providers ) to fulfill your order. We may share data with authorities if legally required.

 

 

How Long We Keep It

We keep your data only as long as necessary for the purposes mentioned above or as required by law. Then it is safely deleted or anonymized.

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Your Rights​

You have the right to:

• Access your data

• Correct or delete your data

• Withdraw your consent

• Object or restrict data use

• File a complaint with your local data protection authority

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To contact us about your data, email us at ruta@twolovers.shop